How To Manage A Sales Team
Being a leader of a sales team means that you have to adopt different leadership style to effectively manage your team. It is important for a leader to take the appropriate measures to ensure that the sales team achieves their target.
Ensure that you have a good rapport with your team so that they can easily approach you in case of need. Sometimes, you and your team should be held accountable for actions and statement.
New managers often make a few mistakes. Admit that sometimes you make mistakes and let the team know that you acknowledge that. Avoid behaving like you have solutions to all problems, some members of the team will try to come up with problems so that they can see you solve them. If you want to have a bond of mutual respect with your team members, ensure that there is transparency between you and the members of the sales team.
Giving regular instructions to the team members is one mistake that managers of a sales team do especially if one was a sales person. Your aim of giving them directions would be to let them have the solution that you think is best in the situation you are in. However, directing your team members on regular basis will hinder them from coming up with unique solutions to the challenges they are going through. Instead of building a sales team, you will be creating duplicates of yourself.
While making a multiple of copies of individuals who are like you might sound a great idea-after all, you have succeeded-it is a trap. You should have a team that has different solutions to the same problem. To effectively manage your sales team, you can use some styles. Each of this styles has an appropriate time and place of using them.
One approach that you can use when faced with a problem is the consultative approach. Consult from your team members on what you should do. Do will not be the one to give those directions on what to do. See what they have in mind concerning an account, a customer or a situation. Know how your team want to go about the problems they are facing and how they want you to help them.
At first, the members of the sales team might be surprised by the way you are carrying out your management, and they might not respond appropriately at first. In most cases, the team member will at first fail to respond to your way of management if your predecessor was only giving directions. You should not give up on giving them a chance to come up with possible solutions for their problems rather you should encourage them to always get unique answers to different challenges. Apart from knowing how they operate and think, they will also appreciate you for enabling them to develop skills for problem-solving.